Resume / CV

Bachelor of Science

University of Toronto Mississauga

Communication, Culture & Information Technology (CCIT). Relevant coursework: Web Design, UX Research, Digital Media, Information Design.

Sales and Marketing Department Associate Intern

Crowne Plaza

• Supported sales and marketing initiatives by using campaign data to align activities with revenue growth and customer engagement objectives across on-site and digital channels.
• Analyzed campaign performance using quantitative and qualitative metrics, translating results into insights that informed optimization and resource allocation decisions.
• Collaborated cross-functionally with sales, marketing, and operations to organize campaign data, evaluate outcomes, and support data-driven execution.
• Evaluated local and event-based promotional campaigns against business objectives, translating outcomes into actionable recommendations to improve future initiatives.

Front Office Department Associate Intern

Holiday Inn

• Provided English–Mandarin translation to ensure accurate, consistent communication with clients and internal stakeholders.
• Addressed client inquiries professionally, maintaining clear messaging, data accuracy, and organizational standards.
• Coordinated with cross-functional teams to relay information efficiently, supporting smooth operations and informed decision-making.

Undergraduate Representative

University of Toronto Mississauga Campus Council & Academic Board

• Elected to represent 16,000+ undergraduate students at Campus and Academic Council levels.
• Collaborated with administrators, faculty, and student leaders to support policy, academic, and student-experience initiatives.
• Demonstrated leadership, stakeholder communication, and time management in a fast-paced governance environment.
• Balanced multiple ongoing priorities while meeting deadlines and maintaining a team-first approach.